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Employment Opportunities

THANK YOU FOR YOUR INTEREST IN EMPLOYMENT WITH MOSI!

If you would like to apply for employment with MOSI, you may print a copy of our application (link available below).  Employment applications for open positions are accepted via mail or e-mail: Email: HR@mosi.org U.S. Mail: MOSI Human Resources  4801 East Fowler Ave.  Tampa, FL 33617

Click here to download our Employment Application

To print the application, simply click "print" on your browser and wait for it to print. When the application printing is completed, click the "back" button on your browser to return to this page. If you would like to attach a resume to your application, please do so.
    WE ARE CURRENTLY ACCEPTING APPLICATIONS FOR:

 

MANAGER, CAMPUS OPERATIONS (MCO)
Full-Time Position with Benefits
Campus Experience Team
 
Weekend, Holiday & Evening Availability Required
 
RESPONSIBILITIES INCLUDE:
  • Provides on-site operational support for campus operations, events, programs and activities
  • Responds to and resolves and/or reports guest related issues
  • Interacts with guests and groups of all sizes with enthusiasm, confidence and knowledge
  • Responsible for opening and/or closing campus procedures
  • Works with Volunteer department to supervise and organize floor operations as needed
  • Serves as on-site first responder for situations requiring first aid and/or CPR, assisting guests and/or staff in emergency situations
QUALIFICATIONS:
  • High school diploma or GED required; two-year degree preferred
  • Excellent customer service skills required
  • Museum or attraction experience preferred
  • Supervisory experience preferred            
  • CPR/AED/First Aid certification required
  • Basic knowledge of MS Office software required
  • Building operations and/or security experience preferred
PHYSICAL REQUIREMENTS:
  • Frequent bending, squatting. kneeling and/or stooping.
  • Visual and auditory ability to identify and respond to environmental and other
  • hazards related to guest activities on campus
  • Physical ability to respond appropriately to situations requiring first aid and CPR, to assist guests in emergency situations (evacuation, illness or injury, etc.).
  • Physical ability to stand and/or walk for 6 – 8 hour shifts
  • Physical ability to climb stairs on a regular basis
 
 
FIRST IMPRESSION MEMBERSHIP SPECIALIST
Growth Experience Team / Development
Full-Time Position with Benefits
 
RESPONSIBILITIES INCLUDE:
  • Regularly meet and exceed membership sales goals by promoting Museum membership at all points of contact with visitors.
  • Actively engage visitors as they arrive and leave, using the contact as an opportunity to promote membership; promote regular Museum programming.
  • Remain informed on Museum programs and events and encourage member participation.
  • Familiarize visitors with the need for their support and the benefits of membership.
  • Process on-site membership applications and member card fulfillment.
  • Provide ticketing services during ticketed exhibitions. Promote the advantage of membership for special exhibitions.
  • Accept walk-in registrations for Museum classes and workshops. Promote cost-saving advantage of membership.
  • Make phone calls to members for renewals.
  • Assist with audience research by taking visitor surveys or gathering other information as assigned.
  • Act as first contact for visitors with questions/problems. Make appropriate staff contact to obtain necessary information. Answer routine questions and provide directions as requested.
  • Perform daily data-entry and cash handling tasks.
  • Assist Membership Manager with member relations issues and supports member promotions and events.
KNOWLEDGE/SKILLS/ABILITIES:
  • Outgoing, friendly, enthusiastic attitude;
  • Must have excellent writing and verbal skills;
  • Good organization and excellent time management skills;
  • Exceptional skills of customer service;
  • Proactive and self-controlled work ethic; self-starter;
  • Able to achieve sales quotas;
  • Must be detail oriented and able to handle multiple-priorities.
  • MOSI is open 365 days a year.  Employee will be required to work some holidays, evenings, and or weekends.
MINIMUM QUALIFICATIONS/EXPERIENCE:
  • High School diploma or GED preferred;
  • Prior membership or sales preferred;
  • Previous customer service experience required;
  • Proficient level of computer skills of MSWord, Excel, and Vista systems preferred.
PHYSICAL REQUIREMENTS:
  • Ability to stand for 5 to 8 hour shifts;
  • Frequent bending turning, kneeling and stooping;
  • Ability to sit for extended periods of time;
  • Ability to perform repetitive motions required for computer entry
  • Ability to manually operate a computer keyboard and mouse
 
 
RESERVATIONIST
Guest Experience Team
Part-Time Position
RESPONSIBILITIES INCLUDE:
  • Receive phone calls for group and individual reservations; take reservations and enter into MOSI ticketing system; respond to questions regarding MOSI programs.
  • Perform follow-up tasks required for MOSI programs, e.g., produce and mail confirmation with appropriate materials, generate program roster, etc.
  • Receive phone calls to purchase MOSI memberships and meet monthly Membership sales goals; enter membership data into MOSI ticketing System; perform data entry for membership applications received by mail.
  • Respond to requests (telephone) for general information about MOSI and its programs, facilities and operations.
  • Respond to walk-in requests for groups and individuals reservations; take reservations and enter into MOSI ticketing system; respond to questions regarding MOSI programs.
KNOWLEDGE, SKILLS & ABILITIES INCLUDE:
  • Excellent telephone and communications skills
  • Customer service attitude
  • Attention to detail
  • Computer literacy
  • Ability to judge situations and adjust accordingly; Able to follow complex directions
MINIMUM QUALIFICATIONS/EXPERIENCE:
  • High School diploma or GED preferred;
  • Prior sales and customer service experience required;
  • Proficient level of computer skills of MSWord, Excel, and Vista systems preferred.
SPECIAL WORK REQUIREMENTS
  • MOSI is open 365 days a year.  Employee may be required to work some special events which may fall on holidays, evenings, and/or weekends
PHYSICAL REQUIREMENTS:
  • Ability to sit for 6-8 hour shifts
  • Ability to perform repetitive motions required for computer entry
  • Ability to manually operate a computer keyboard and mouse
 
 
 
MEMBERSHIP MANAGER
Growth Experience Team / Development
Full-Time Position with Benefits
This position is responsible for all aspects of a highly successful membership program, including strategic planning and growth; providing a significant base of unrestricted annual support and donor cultivation; providing excellent benefits and services; developing effective marketing strategies and programs; increasing and improving member renewal, retention, upgrades and acquisition. This position requires critical thinking and problem solving, creativity and innovation as well as communication and collaboration.
 
RESPONSIBILITIES INCLUDE:
  • Recruit new members and retain current members while meeting the department’s revenue and expense budget goals
  • Work directly with the museum’s development team to cultivate relationships with existing members and engage them as potential donors and lifelong museum supporter 
  • Create and manage a three year strategic plan for membership revenue growth and donor cultivation 
  • Formulate and manage annual membership expense and revenue budgets in order to achieve annual sales goals 
  • Develop and maintain a comprehensive reporting and analysis system that provides accurate and timely evaluation of all membership activities as well as revenue
  • Develop synergy between the membership, annual giving donors and corporate sponsorship & membership programs; work directly with development and sales teams to cultivate members into donors and lifetime advocates of our mission 
  • Launch member acquisition and renewal campaigns utilizing a variety of communication & marketing methods; write and edit membership eblast
  • Plan and execute member retention programs and direct stewardship functions such as member benefits, services and events 
  • Direct and mentor junior level administrative and sales staff; work closely to develop department initiatives to broaden membership base and institutional outreach 
  • Lead strategy and partner with marketing department in design and production of membership collateral and messaging 
  • Collaborate and work closely with Operations Team on logistical needs and consideration of members during their Museum experience 
  • Handle onsite and online member registration, renewal and relations 
  • Train Museum staff, particularly those in Operations, to assist with onsite member needs, including registration, renewal and relations 
  • Establish and oversee all operations, policies and procedures of the membership department
QUALIFICATIONS:
  • Minimum two years membership operations or related experience required
  • Previous supervisory experience required
  • Previous customer service experience required
  • Working knowledge of Microsoft Office suite required
  • Experience with Vista Ticketing Software and the Blackbaud’s The Raiser’s Edge preferred
  • Experience in report and database building and management required
  • Excellent oral and written communication skills 
  • Ability to manage people and multiple projects
  • Ability to work holidays, evenings and/or weekends when necessary
 
 
INTERACTOR POSITION FOR AFTER SCHOOL CHILDCARE
MOSI BULLS PROGRAM
Part-time Position
Perfect opportunity for SCIENCE, RECREATION and EDUCATION Majors Who Enjoy Working With Kids
 
RESPONSIBILITIES:
  • Responsible for supervision and well-being of students
  • Develop & present science activities
  • Organize & participate in recreational activities
QUALIFICATIONS:
  • Ability to interact with groups of children with enthusiasm, confidence and knowledge
  • Childcare and/or afterschool experience preferred
  • Recreation and/or education background preferred
  • Strong interest in science helpful
  • Child Development Accreditation required or must be willing to acquire
  • CPR/First Aid Certification preferred
  • Availability Monday through Friday from 1:00-6:00 p.m.
 
    
 
MANAGER OF GROUP & OUTREACH PROGRAMS
Learning Experience Team
Full-Time Position with Benefits
This position is responsible for designing and implementing programs for groups and outreach, at MOSI and offsite. These programs include, but are not limited to, science bus, school assemblies, festivals, special events, camp-ins, scout workshops, adult and youth travel and corporate training programs.
 
RESPONSIBILITIES INCLUDE:     
  • Plan, implement, present, and evaluate programs, at MOSI or offsite; develop and coordinate use of resources used in program delivery.
  • Conceptualize and initiate new programs or activities that respond to audience demand and organizational need.
  • Builds and maintains working relationships with staff at other organizations.
  • Use appropriate technology to advance and support educational activities.
  • Monitor budget expenditures and work with supervisor to contain costs.
  • Assist in creating publications and in the promotion of program offerings.
  • Track program attendance and contribute to monthly report on area activities.
  • Contribute to grant writing done by Education and Development staff; contribute to grant reports, as required.
  • In collaboration with the Vice President and Directors of Education, initiate new program ideas, partnerships and revenue sources.
  • Implement programs in own section and in other department sections, as appropriate, both at MOSI and offsite.
  • Work with other MOSI staff and external stakeholders, as relevant to program content.
  • Serve on committees internal and external to MOSI, as appropriate (e.g., exhibit planning).
  • Recruit, interview, hire and supervise part time / seasonal staff and volunteers.
QUALIFICATIONS:
  • Bachelor’s Degree in a MOSI-mission related field from an accredited college or university
  • Previous experience in science center or similar informal education institution, developing and implementing programs
  • Demonstrated effectiveness as a program implementer, program manager and supervisor
  • Demonstrated success in the delivery of quality, consistent customer service
  • Demonstrated skill in written communication
  • Valid Florida driver’s license with proven safe driving record, ability to operate large vehicles including buses and vans.
  • Excellent interpersonal and communication skills with people of all ages
  • Strong organizational skills, Ability to coordinate multiple projects
  • Engaging style and skill in public speaking and hands on demonstrations
  • Working knowledge of human development and instructional design
  • Strong science background with an emphasis in the life sciences
  • Computer literate in Word, Excel, Outlook, PowerPoint

  

DIGITAL MARKETING SPECIALIST
Marketing Department
Full-Time Position with Benefits
This position is responsible for the development and implementation of all museum digital marketing and social media strategies, and for growing the museums digital and social media subscriber base and increasing brand awareness through varied digital/social channels.

RESPONSIBILITIES INCLUDE:

  • Maintenance and development of the MOSI website including writing and editing content, developing new digital content to promote MOSI events, exhibits, films, programs, fundraising initiatives, and e-commerce products
  • Develop, implement, and monitor all MOSI digital communications and social media strategies in a creative and engaging way including, but not limited to, contests, email marketing, Facebook, Twitter, YouTube, Flickr, Pinterest, Instagram, Google+, MOSI blog, CRM, boosted/sponsored posts, etc…
  • Develop content for posting on all designated social media outlets, monitoring online competitor presences/perceptions, researching new blogs and channels for relevance/trend identification, and maintaining posting schedules for all social media outlets
  • Create, film and edit YouTube videos in Adobe Premiere Pro
  • Measure and analyze the effectiveness of marketing campaigns, email direct marketing, social networking, promotions & special events – recommending improvement strategies where needed
  • Assist in the development & implementation of the annual marketing plan with a focus on the development of dedicated online marketing strategies
  • Monitor website & social media analytics and make recommendations to ensure continual improvement of digital marketing campaigns
  • Act as a liaison between all MOSI departments to ensure all MOSI assets are appropriately and consistently represented on the MOSI website and through social media strategies.
  • Protect and adhere to brand voice and integrity in all published content.
  • Act as support for art department and creative director. Duties to include minor design revisions on marketing materials (print and digital).
  • Gather feedback from MOSI staff on website development needs; author MOSI Web pages
  • Write and edit editorial content for website and online publications
  • Manage MOSI internet links to pertinent sites
  • Utilize HTML and graphic art production software to maximize website content
  • Edit copy and refresh content to keep current images relevant
  • Utilize social networking sites to promote MOSI to virtual audiences
QUALIFICATIONS:
  • Bachelor's Degree preferred.  Relevant experience may be substituted
  • Two or more years professional or intern experience in social media, digital marketing or communications related position; strong design background preferred
  • Strong written communication skills are required, with an emphasis on grammar/spelling excellence.
  • Digital and communication skills are a must, as well as a proficiency in Word, Excel, PowerPoint, Adobe Creative Suite 5.5 on a PC platform (Adobe InDesign, Illustrator, Photoshop), and knowledge of Premier Pro. Working knowledge of HTML, SEO and PPC, and/or CMS familiarity required
  • Creativity, high energy, an ability to be flexible, proactive and resourceful is highly valued
  • Experience developing and authoring Web commerce site a plus.
  • Working knowledge of CMS, Blogs, forums, calendars, wikis, and Web widgets
  • Excellent organizational skills, attention to detail and an ability to multi task effectively
  • Knowledge of latest methods of communication and customer engagement e.g social media etc.
 
 
BOX OFFICE CASHIER
Guest Experience Department
Part-Time Position
 
RESPONSIBILITIES INCLUDE:
  • Provides an excellent guest experience by promptly greeting and cheerfully selling admission tickets to MOSI guests and team members
  • Up-sells all MOSI programs and meets monthly Membership sales goals
  • Stocks, straightens and cleans Box Office area during “down times”
  • Answers phones, disseminating general information about MOSI programs and activities to callers and providing other assistance to callers as required
  • Assists with troubleshooting within areas of responsibility
KNOWLEDGE, SKILLS & ABILITIES INCLUDE:
  • Excellent customer service skills required
  • Ability to handle cash transactions accurately
  • Excellent oral communication skills; good problem solving skills
  • Willingness to take initiative; enthusiastic, personable, assertive
MINIMUM QUALIFICATIONS/EXPERIENCE:
  • High School diploma or GED preferred
  • Retail and/or cash handling experience preferred
  • Computer experience required, preferably windows-based
 
 
ROPES COURSE and ZIP LINE OPERATOR
Education Department
Part-time Positions
Weekday Availability Required
 
RESPONSIBILITIES INCLUDE:
  • Assisting & supervising guests as they navigate course challenges.
  • Facilitating guests through course activities, enforcing safety regulations throughout their experience.
  • Monitoring proper use of equipment and ensuring procedures are followed at all times.
QUALIFICATIONS:
  • Must be at least 18 years of age.
  • Must have good energy, be agile & have a positive, fun, happy customer service attitude while always ensuring safety of guests.
  • Training and experience with ropes/challenge course programs preferred but not required for the right candidate.
  • Desire and ability to work with children and adults outdoors.
 
PHYSICAL REQUIREMENTS:
  • Must be physically able to:
  • move about the course and climb course elements,
  • stand on a platform and rope 50ft above the ground,
  • tolerate working outdoors 100% of the time, in all seasons.
 
 
STEAMpunks
PERFORMERS / SCIENCE ENTHUSIASTS / ENTERTAINERS / EDUCATORS
Part-Time Positions
We are seeking experienced, fun, energetic, and enthusiastic individuals to provide interactive engaging experiences to all museum visitors as part of our team of Entertainment Educators known as the STEAMpunks (Science Technology Engineering Arts & Math). STEAMpunks work throughout the year in varying capacities, on average eight to twenty-eight hours per week (part-time), as well as with our various traveling exhibits when applicable.
 
During the interview process, candidates will be expected to demonstrate the ability to convey a science concept in a fun, engaging, and entertaining way.  Our STEAMpunks are the key to making science come to life for visiting school groups, general public and MOSI members through characterizations, interactions, shows, demonstrations, classes, and informal gallery conversations.  STEAMpunks may also assist with show development and research, and on occasion be expected to perform off-site as needed.
If you have a passion for science and sharing, this may be the job for you!
 
What We Are Looking For:
  • Enthusiasm, Personality and Energy
  • Experience working in a theatrical, museum or educational setting is a plus
  • Improvisational theatre, character development/study experience helpful
  • Science and/or Education background a plus
  • Ability to interact and entertain groups of all sizes with excitement, confidence and knowledge
  • Ability to provide exceptional customer service in all interactions with all guests
  • Availability within the following parameters:
  • Flexibility with Weekend/Holiday availability (MOSI is open 365/year)
  • Mon-Fri full and/or half day shifts available between 9:00am and 5:00pm
  • Sat & Sun full and/or half day shifts available between 9:00am and 6:00pm
  • Occasional evenings as needed for special events
 
 
TECHNOLOGY INSTRUCTOR
Part-time position
Education Department
Inspire kids and teens to innovators through technology and engineering.
Apply your technical skills and ability to create a fun and exciting learning environment where children and teens can become active creators of technology-based projects. Designing Web pages, animating in 3D, programming computer games, or building robots are just a few of the activities led by our technology instructors.
 
RESPONSIBILITIES INCLUDE:
  • Prepare and implement innovative, project-oriented, hands-on classes and camps.
  • Set the tone and excitement level to optimize a positive summer camp experience for all participants.
  • Greet parents and students, take attendance, and be responsible for students.
  • Present planned activities pertaining to assigned classes in electronic form.
QUALIFICATIONS:
  • Proficient in creating animation, robotics, video production, music production or computer projects like computer games.
  • Certified Florida Teaching Credential a plus but not required.
  • Two years experience instructing and/or working with children required. 
  • Skilled in using multimedia and/or programming applications. 
  • Dependable and flexible with work schedule and duties. 
  • Must be approved to work with children (Clear Level II Background Screening through Department of Children & Families required).
 
 
BUS DRIVER
Education Department
Part-Time, Year-round Position
 
RESPONSIBILITIES INCLUDE:
  • Responsible for driving a bus and monitoring of Guests/Program Participants on board. 
  • Inspects bus thoroughly before starting the run to detect any mechanical or other malfunction, which would prevent the safe delivery of Guests and/or Program Participants.  
  • Follows exact schedule making stops and pick up of Guests/Program Participants at locations based on schedule provided.  
  • Observes all state, city and local laws and regulations.  
  • Supervise the seating of Guests/Program Participants to equalize weight distribution. 
  • Assists chaperones in resolving disciplinary problems and prepares proper reports for the Vice President of Education on more difficult problems. 
  • Instructs Guests/Program Participants on the proper methods to board and depart from the bus and sees that these instructions are carefully observed. 
  • Possesses thorough knowledge of bus operation; safety and safety equipment, and first aid procedures. 
  • Ability to communicate in a positive manner with Guests/Program Participants.
QUALIFICATIONS:
  • Candidates must be 21 years of age or older 
  • High School Diploma or GED preferred; completion of the tenth school grade required 
  • Two years of successful bus driving experience required 
  • Possession of a valid Florida Class “B” Commercial Driver’s License (CDL) with passenger Endorsement required (S) 
  • Applicants should be familiar with the main roadways in the county. 
  • Applicants who have been found guilty of a DUI or who have tested positive for a controlled substance will be disqualified 
  • Must be approved to work with children (Clear Level II Background Screening through Department of Children & Families required) 
  • Qualified candidates must be able to meet and complete OTETA (Omnibus Transportation Employee Testing Act) and DOT (Department of Transportation) testing
 
 
CLOSED - 2014 SUMMER SCIENCE CAMP POSITIONS - CLOSED
All Summer Science Camp positions have been filled at this time.
 
 
MOSI is a Drug Free Workplace
MOSI Participates in E-Verify
MOSI is an Equal Opportunity Employer

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