Board of Directors
Kids In Charge Advisory Board
Each day, Earth accumulate 10 to 100 tons of material.
If you would like to apply for employment with MOSI, you may print a copy of our application (link available below). Employment applications for open positions are accepted via mail or e-mail: Email: HR@mosi.org U.S. Mail: MOSI Human Resources 4801 East Fowler Ave. Tampa, FL 33617
Click here to download our Employment Application
To print the application, simply click "print" on your browser and wait for it to print. When the application printing is completed, click the "back" button on your browser to return to this page. If you would like to attach a resume to your application, please do so. WE ARE CURRENTLY ACCEPTING APPLICATIONS FOR:
Full-Time Position with Benefits
Campus Experience Team
Provides on-site operational support for campus operations, events, programs and activities
Responds to and resolves and/or reports guest related issues
Interacts with guests and groups of all sizes with enthusiasm, confidence and knowledge
Responsible for opening and/or closing campus procedures
Works with Volunteer department to supervise and organize floor operations as needed
Serves as on-site first responder for situations requiring first aid and/or CPR, assisting guests and/or staff in emergency situations
High school diploma or GED required; two-year degree preferred
Excellent customer service skills required
Museum or attraction experience preferred
Supervisory experience preferred
CPR/AED/First Aid certification required
Basic knowledge of MS Office software required
Building operations and/or security experience preferred
Frequent bending, squatting. kneeling and/or stooping.
Visual and auditory ability to identify and respond to environmental and other
hazards related to guest activities on campus
Physical ability to respond appropriately to situations requiring first aid and CPR, to assist guests in emergency situations (evacuation, illness or injury, etc.).
Physical ability to stand and/or walk for 6 – 8 hour shifts
Physical ability to climb stairs on a regular basis
Campus Experience Department
Weekday & Weekend availability required
Sweeps and mops floors
Dusts, polishes furniture
Cleans restrooms and replaces supplies
Disposes of wastepaper and trash
Moves furniture and equipment, delivers supplies, and runs errands
Keeps outside premises and grounds in an orderly condition free of litter
Ability to read and follow instructions and handle multiple tasks routinely.
Frequent walking, bending, stooping, squatting, and crouching.
Occasional lifting and carrying of up to 50 lbs.
Knowledge of use of chemicals/cleaning agents preferred.
FIRST IMPRESSION MEMBERSHIP SPECIALIST
Growth Experience Team / Development
Regularly meet and exceed membership sales goals by promoting Museum membership at all points of contact with visitors.
Actively engage visitors as they arrive and leave, using the contact as an opportunity to promote membership; promote regular Museum programming.
Remain informed on Museum programs and events and encourage member participation.
Familiarize visitors with the need for their support and the benefits of membership
Process on-site membership applications and member card fulfillment
Provide ticketing services during ticketed exhibitions. Promote the advantage of membership for special exhibitions.
Accept walk-in registrations for Museum classes and workshops. Promote cost-saving advantage of membership.
Make phone calls to members for renewals.
Assist with audience research by taking visitor surveys or gathering other information as assigned.
Act as first contact for visitors with questions/problems. Make appropriate staff contact to obtain necessary information. Answer routine questions and provide directions as requested.
Perform daily data-entry and cash handling tasks;
Assist Membership Manager with member relations issues and supports member promotions and events;
Outgoing, friendly, enthusiastic attitude;
Must have excellent writing and verbal skills;
Good organization and excellent time management skills;
Exceptional skills of customer service;
Proactive and self-controlled work ethic; self-starter;
Able to achieve sales quotas;
Must be detail oriented and able to handle multiple-priorities.
MOSI is open 365 days a year. Employee will be required to work some holidays, evenings, and or weekends.
Ability to stand for 5 to 8 hour shifts;
Frequent bending turning, kneeling and stooping;
Ability to sit for extended periods of time;
Ability to perform repetitive motions required for computer entry
Ability to manually operate a computer keyboard and mouse
Guest Experience Team
Receive phone calls for group and individual reservations; take reservations and enter into MOSI ticketing system; respond to questions regarding MOSI programs.
Perform follow-up tasks required for MOSI programs, e.g., produce and mail confirmation with appropriate materials, generate program roster, etc.
Receive phone calls to purchase MOSI memberships and meet monthly Membership sales goals; enter membership data into MOSI ticketing System; perform data entry for membership applications received by mail.
Respond to requests (telephone) for general information about MOSI and its programs, facilities and operations.
Respond to walk-in requests for groups and individuals reservations; take reservations and enter into MOSI ticketing system; respond to questions regarding MOSI programs.
KNOWLEDGE, SKILLS & ABILITIES INCLUDE:
Excellent telephone and communications skills
Customer service attitude
Attention to detail
Ability to judge situations and adjust accordingly; Able to follow complex directions
SPECIAL WORK REQUIREMENTS
MOSI is open 365 days a year. Employee may be required to work some special events which may fall on holidays, evenings, and/or weekends
Ability to sit for 6-8 hour shifts
This position is responsible for all aspects of a highly successful membership program, including strategic planning and growth; providing a significant base of unrestricted annual support and donor cultivation; providing excellent benefits and services; developing effective marketing strategies and programs; increasing and improving member renewal, retention, upgrades and acquisition. This position requires critical thinking and problem solving, creativity and innovation as well as communication and collaboration.
Recruit new members and retain current members while meeting the department’s revenue and expense budget goals
Work directly with the museum’s development team to cultivate relationships with existing members and engage them as potential donors and lifelong museum supporter
Create and manage a three year strategic plan for membership revenue growth and donor cultivation
Formulate and manage annual membership expense and revenue budgets in order to achieve annual sales goals
Develop and maintain a comprehensive reporting and analysis system that provides accurate and timely evaluation of all membership activities as well as revenue
Develop synergy between the membership, annual giving donors and corporate sponsorship & membership programs; work directly with development and sales teams to cultivate members into donors and lifetime advocates of our mission
Launch member acquisition and renewal campaigns utilizing a variety of communication & marketing methods; write and edit membership eblast
Plan and execute member retention programs and direct stewardship functions such as member benefits, services and events
Direct and mentor junior level administrative and sales staff; work closely to develop department initiatives to broaden membership base and institutional outreach
Lead strategy and partner with marketing department in design and production of membership collateral and messaging
Collaborate and work closely with Operations Team on logistical needs and consideration of members during their Museum experience
Handle onsite and online member registration, renewal and relations
Train Museum staff, particularly those in Operations, to assist with onsite member needs, including registration, renewal and relations
Establish and oversee all operations, policies and procedures of the membership department
Minimum two years membership operations or related experience required
Previous supervisory experience required
Previous customer service experience required
Working knowledge of Microsoft Office suite required
Experience with Vista Ticketing Software and the Blackbaud’s The Raiser’s Edge preferred
Experience in report and database building and management required
Excellent oral and written communication skills
Ability to manage people and multiple projects
Ability to work holidays, evenings and/or weekends when necessary
MANAGER OF GROUP & OUTREACH PROGRAMS
Learning Experience Team
This position is responsible for designing and implementing programs for groups and outreach, at MOSI and offsite. These programs include, but are not limited to, science bus, school assemblies, festivals, special events, camp-ins, scout workshops, adult and youth travel and corporate training programs.
Plan, implement, present, and evaluate programs, at MOSI or offsite; develop and coordinate use of resources used in program delivery.
Conceptualize and initiate new programs or activities that respond to audience demand and organizational need.
Builds and maintains working relationships with staff at other organizations.
Use appropriate technology to advance and support educational activities.
Monitor budget expenditures and work with supervisor to contain costs.
Assist in creating publications and in the promotion of program offerings.
Track program attendance and contribute to monthly report on area activities.
Contribute to grant writing done by Education and Development staff; contribute to grant reports, as required.
In collaboration with the Vice President and Directors of Education, initiate new program ideas, partnerships and revenue sources.
Implement programs in own section and in other department sections, as appropriate, both at MOSI and offsite.
Work with other MOSI staff and external stakeholders, as relevant to program content.
Serve on committees internal and external to MOSI, as appropriate (e.g., exhibit planning).
Recruit, interview, hire and supervise part time / seasonal staff and volunteers.
Demonstrated effectiveness as a program implementer, program manager and supervisor
Demonstrated success in the delivery of quality, consistent customer service
Demonstrated skill in written communication
Valid Florida driver’s license with proven safe driving record, ability to operate large vehicles including buses and vans.
Excellent interpersonal and communication skills with people of all ages
Strong organizational skills, Ability to coordinate multiple projects
Engaging style and skill in public speaking and hands on demonstrations
Working knowledge of human development and instructional design
Strong science background with an emphasis in the life sciences
Computer literate in Word, Excel, Outlook, PowerPoint
ROPES COURSE and ZIP LINE OPERATOR
Weekday Availability Required
Assisting & supervising guests as they navigate course challenges.
Facilitating guests through course activities, enforcing safety regulations throughout their experience.
Monitoring proper use of equipment and ensuring procedures are followed at all times.
Must be at least 18 years of age.
Must have good energy, be agile & have a positive, fun, happy customer service attitude while always ensuring safety of guests.
Training and experience with ropes/challenge course programs preferred but not required for the right candidate.
Desire and ability to work with children and adults outdoors.
Must be physically able to:
move about the course and climb course elements,
stand on a platform and rope 50ft above the ground,
tolerate working outdoors 100% of the time, in all seasons.
PERFORMERS / SCIENCE ENTHUSIASTS / ENTERTAINERS / EDUCATORS
We are seeking experienced, fun, energetic, and enthusiastic individuals to provide interactive engaging experiences to all museum visitors as part of our team of Entertainment Educators known as the STEAMpunks (Science Technology Engineering Arts & Math). STEAMpunks work throughout the year in varying capacities, on average eight to twenty-eight hours per week (part-time), as well as with our various traveling exhibits when applicable.
During the interview process, candidates will be expected to demonstrate the ability to convey a science concept in a fun, engaging, and entertaining way. Our STEAMpunks are the key to making science come to life for visiting school groups, general public and MOSI members through characterizations, interactions, shows, demonstrations, classes, and informal gallery conversations. STEAMpunks may also assist with show development and research, and on occasion be expected to perform off-site as needed.
If you have a passion for science and sharing, this may be the job for you!
What We Are Looking For:
Enthusiasm, Personality and Energy
Experience working in a theatrical, museum or educational setting is a plus
Improvisational theatre, character development/study experience helpful
Science and/or Education background a plus
Ability to interact and entertain groups of all sizes with excitement, confidence and knowledge
Ability to provide exceptional customer service in all interactions with all guests
Availability within the following parameters:
Flexibility with Weekend/Holiday availability (MOSI is open 365/year)
Mon-Fri full and/or half day shifts available between 9:00am and 5:00pm
Sat & Sun full and/or half day shifts available between 9:00am and 6:00pm
Occasional evenings as needed for special events
Inspire kids and teens to innovators through technology and engineering.
Apply your technical skills and ability to create a fun and exciting learning environment where children and teens can become active creators of technology-based projects. Designing Web pages, animating in 3D, programming computer games, or building robots are just a few of the activities led by our technology instructors.
Prepare and implement innovative, project-oriented, hands-on classes and camps.
Set the tone and excitement level to optimize a positive summer camp experience for all participants.
Greet parents and students, take attendance, and be responsible for students.
Present planned activities pertaining to assigned classes in electronic form.
Proficient in creating animation, robotics, video production, music production or computer projects like computer games.
Certified Florida Teaching Credential a plus but not required.
Two years experience instructing and/or working with children required.
Skilled in using multimedia and/or programming applications.
Dependable and flexible with work schedule and duties.
Must be approved to work with children (Clear Level II Background Screening through Department of Children & Families required).
Part-Time, Year-round Position
Responsible for driving a bus and monitoring of Guests/Program Participants on board.
Inspects bus thoroughly before starting the run to detect any mechanical or other malfunction, which would prevent the safe delivery of Guests and/or Program Participants.
Follows exact schedule making stops and pick up of Guests/Program Participants at locations based on schedule provided.
Observes all state, city and local laws and regulations.
Supervise the seating of Guests/Program Participants to equalize weight distribution.
Assists chaperones in resolving disciplinary problems and prepares proper reports for the Vice President of Education on more difficult problems.
Instructs Guests/Program Participants on the proper methods to board and depart from the bus and sees that these instructions are carefully observed.
Possesses thorough knowledge of bus operation; safety and safety equipment, and first aid procedures.
Ability to communicate in a positive manner with Guests/Program Participants.
Candidates must be 21 years of age or older
High School Diploma or GED preferred; completion of the tenth school grade required
Two years of successful bus driving experience required
Possession of a valid Florida Class “B” Commercial Driver’s License (CDL) with passenger Endorsement required (S)
Applicants should be familiar with the main roadways in the county.
Applicants who have been found guilty of a DUI or who have tested positive for a controlled substance will be disqualified
Must be approved to work with children (Clear Level II Background Screening through Department of Children & Families required)
Qualified candidates must be able to meet and complete OTETA (Omnibus Transportation Employee Testing Act) and DOT (Department of Transportation) testing
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4801 E. Fowler Avenue - Tampa, Florida 33617