PART-TIME Employment Opportunities

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Ropes Course & Zip Line OperatorReservationist

ROPES COURSE & ZIP LINE OPERATOR

Education Department
Part-time Position
Weekend and Weekday availability required

RESPONSIBILITIES INCLUDE:

  • Assisting & supervising guests as they navigate course challenges
  • Facilitating guests through course activities, enforcing safety regulations throughout their experience
  • Monitoring proper use of equipment and ensuring safety procedures are followed at all times

REQUIREMENTS:

  • Must be at least 18 years of age
  • Must have good energy, be agile, & have a positive, fun, happy customer service attitude while always ensuring the safety of our guests
  • Training and experience with ropes/challenge course programs preferred but not required for the right candidate
  • Desire and ability to work with children and adults outdoors

PHYSICAL REQUIREMENTS:

  • Physical ability to move about the course and climb course elements
  • Physical ability to stand on a platform and rope 50ft above the ground
  • Physical ability to tolerate working outdoors 100% of the time, in all seasons
RESERVATIONIST
Guest Experience Team
Part-Time Position

RESPONSIBILITIES INCLUDE:

  • Receive phone calls for group and individual reservations; take reservations and enter into MOSI ticketing system; respond to questions regarding MOSI programs.
  • Perform follow-up tasks required for MOSI programs, e.g., produce and mail confirmation with appropriate materials, generate program roster, etc.
  • Receive phone calls to purchase MOSI memberships and meet monthly Membership sales goals; enter membership data into MOSI ticketing System; perform data entry for membership applications received by mail.
  • Respond to requests (telephone) for general information about MOSI and its programs, facilities and operations.
  • Respond to walk-in requests for groups and individuals reservations; take reservations and enter into MOSI ticketing system; respond to questions regarding MOSI programs.

KNOWLEDGE, SKILLS & ABILITIES INCLUDE:

  • Excellent telephone and communications skills
  • Customer service attitude
  • Attention to detail
  • Computer literacy
  • Ability to judge situations and adjust accordingly; Able to follow complex directions

MINIMUM QUALIFICATIONS/EXPERIENCE:

  • High School diploma or GED preferred;
  • Prior sales and customer service experience required;
  • Proficient level of computer skills of MSWord, Excel, and Vista systems preferred.SPECIAL WORK REQUIREMENTS:
  • MOSI is open 365 days a year.  Employee may be required to work some special events which may fall on holidays, evenings, and/or weekendsPHYSICAL REQUIREMENTS:
  • Ability to sit for 6-8 hour shifts
  • Ability to perform repetitive motions required for computer entry
  • Ability to manually operate a computer keyboard and mouse

This is a temporary position that will end on 8/13/17.